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A boutique hotel within the hotel

Those desiring an elevated guest experience are invited to step up to RedLevel, with enhanced services and personal luxuries in premium accommodations.

A boutique hotel within the hotel where limits drop away, replaced by possibilities. RedLevel guests enjoy special amenities and the dedicated assistance of a personal butler, access to a private lounge offering VIP check-in/check-out services, and upgraded in-room amenities and services like complimentary WiFi, cordless telephones, in-room espresso machines, premium personal amenities and more. RedLevel guests at Gran Meliá resort locations enjoy additional luxuries, including exclusive, adults-only pools with dedicated Bali beds and pool concierge service, to name but a few.